Your Guide to Tackling the Patio Crowds

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FEATURED RESOURCES

Article

How Restaurants Can Navigate Food Inflation and Protect Profitability

Put rising food inflation into historical context and uncover action items to help protect profits and remain agile in the face of sustained economic pressure.

Step 1: Improve Menu Profitability & Keep Costs in Check

Article

How to Improve Your Sales With A Seasonal Menu

Learn what a seasonal menu is, how a summer menu can improve business, and how to make a summer menu that will keep customers coming back.

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10 Popular and Most Profitable Bar Foods and Menu Items

Get ready for your busy season with these 10 profitable, high-margin bar foods that will help your business succeed.

Article

How To Use Restaurant Food Cost Control To Protect Profitability

Learn how to calculate restaurant food costs, determine if percentages are on track for your profit goals, and implement tactics to take control of food costs.

Restaurant Cost of Goods Sold Measuring COGS Thumbnail Image

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How to Calculate Restaurant COGS and Boost Profitability

Calculating your restaurant cost of goods sold might seem like a pain, but it's an important part of making sure your business is healthy. Here's an easy way to calculate it.

How-to Guide

How a Restaurant Cost Breakdown Can Help Inform Prices and Protect Profitability

Restaurant operators must understand the costs they're up against if they want to optimize performance, turn a profit, and scale their business.

RESOURCE

Menu Engineering Course

Take this course to make the most of your menu. Learn about menu psychology and design, managing your menu online, and adapting your menu to increase sales.

Step 2: Staff Your Restaurant for the Busier Months

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Restaurant Seasonality: How to Hire for Busy Season

Seasonality can dictate the highs and lows of your business. Planning ahead can help you run your restaurant smoothly year-round.

Article

How to Survive the Restaurant Industry Labor Shortage

Dive into the data to see how to help boost employee retention for your restaurant operation — even amidst the ongoing labor shortage.

Article

How to Retain Restaurant Employees

Fight the labor shortage: Learn what it takes to staff your restaurant and how to remain well-staffed.

Article

How to Hire Front-of-House Staff

Hiring stellar staff is essential to your restaurant team and your bottom line. Learn how to hire the best front-of-house employees for your restaurant.

Article

How to Hire For Back-of-House Restaurant Jobs

Learn how to attract, interview, and hire great back-of-house employees to build a happy, engaged team in your restaurant kitchen.

New Course

Learn how to build (and rebuild) your team with Joy from Busboys and Poets.

Your Guide to: Restaurant Staffing

Take the Course

Step 3: Find Ways to Improve Operations

Service Models for restaurant busy season

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Update Your Restaurant Service Model to Thrive in Your Busy Season

Harmonize your restaurant service model with your cuisine, sales channels, labor force, and other key components to prepare for your busy season.

Article

How Balancing Occupancy and Profitability Can Help Restaurants Succeed

Learn how restaurants can maximize returns by boosting occupancy and controlling profitability.

Article

How to Improve Restaurant Operations

While the thought of reconfiguring or updating your operating procedures might seem daunting, start with one focus area at a time and go from there. Here are a few things to start with.

How-to Guide

How to Choose the Right Restaurant Service Model

Harmonize your restaurant service model with your cuisine, sales channels, labor force, restaurant space, and other key components.

RESOURCE

SOPs Template

This template will help you create SOPs for your entire business, so you can create consistency and easily train employees.

Step 4: Capture Guest Demand & Drive New Business

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Restaurant Specials Ideas: Discounts and Promotions You Can Offer

Give your guests something to look forward to.

Article

Spring Break 2023 Trends and Insights to Help Boost Sales

See what restaurants can expect for 2023 Spring Break dining trends, including spending, deals and specials, decision-making priorities, and more.

Article

15 Restaurant Promotion Ideas

Here's 15 restaurant promotion ideas that work to increase your food sales and boost your profits. Get the full list of restaurant and food promotion ideas now.

Article

How To Create a Restaurant Marketing Plan For Any Size or Budget

Restaurant marketing is all about keeping in touch with your loyal customers and turning one-time visitors into regulars. Here's how to do it without breaking the bank.

Article

The Guide to Restaurant Social Media Marketing [+ 14 Examples]

Your customers are on social media. Here's how restaurants are using social to bring in new customers and engage their current ones.

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10 Great Examples of Restaurant Email Marketing [+ Why They’re So Great]

Learn how to use email marketing for restaurants and get inspired by restaurant brands doing great marketing.

RESOURCE

Restaurant Marketing Plan

Create a marketing plan that'll drive repeat business with this customizable marketing playbook template and interactive calendar.

Step 5: Create a Great Guest Experience – No Matter the Season

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How to Drive Success with an Unforgettable Dining Experience

Read our full guide on how to create an exceptional customer experience in just 23 ways. Let customers spread the word and watch as your profits climb.

Industry Story

How QR Codes Transformed the Guest Experience at Café Gratitude

The New Steps of Service made a huge impact for Cafe Gratitude – here's how.

Article

40 Restaurant Survey Questions to Help You Get Crucial Feedback

Reflect on what you want to know about the guest experience in your restaurant, and choose a handful of these 30 questions to ask.

Article

How to Train Servers to Create a Great Guest Experience

Service can make or break a restaurant experience. In this guide, you’ll learn how to train your servers to be their best.

RESTAURANT RESOURCE

Training Manual Template

Use this restaurant training manual template, a customizable Word Doc, to provide your staff with the rules, guidelines, and clarity they need to do their jobs efficiently.