Retention

‘‘The easier part is managing food. The hardest part is the people. That keeps me up at night.’’ — Josh, District Manager

Article

Rally Your Team Around Core Values

Your restaurant is a voice in the community it serves. And your team is paying attention to it.

Article

Select a Management Model That Benefits Your Staff

New staff management models, like profit-sharing and open-book management, could make your team a whole lot happier.

Retention Guides

How-to Guide

How to Create an Employee Benefits Program

Benefits make your team happy and help your bottom line.

All Retention

LATEST

Article

What makes a restaurant successful?

So many factors come together to ensure a restaurant's success. Read on to learn about seven of the most important areas to consider.

Article

What 1,000+ Restaurant Workers Really Want (2024 Data)

Toast conducted a blind survey on restaurant workers to find out what matters to them the most and compiled the top insights here.

Data Storytelling

Over 64% of Guests Use Gift Cards to Discover New Restaurants [2024 Gift Card Data]

Toast conducted a blind survey on adults ages 18+ who have purchased or received a gift card to a restaurant. Here’s the data we found regarding gift cards and loyalty programs.

A busy restaurant dining area - How to Create a Restaurant Staff Schedule

How-to Guide

The Fundamentals of Restaurant Employee Scheduling

Learn how to create a restaurant employee schedule that keeps your staff happy and your restaurant running smoothly.

Article

How to Help Reduce Restaurant Turnover Rates and Foster Retention

Actionable behavioral insights from real restaurant employee research to help improve your staff retention.

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